Senior Manager, CX Digital Learning Experience & Gamification Lead

At Pfizer, our purpose is breakthroughs that change patients' lives. As we modernize our employee experience, our GTM and Adoption team helps turn digital investment into real impact by eliminating adoption barriers, driving high-impact engagement, and ensuring the new digital platforms we launch become embedded into how our colleagues work. The Digital Learning Experience & Gamification Lead ensures that once a new tool launches, colleagues can build operational capability rapidly and frictionlessly through learning innovation. Rather than one course for everyone, this role architects a system that adapts to each colleague, letting beginners start with fundamentals while advanced users test out and skip…